The last time I was there a couple of days ago, I had a question about some salami I had in my hand. The two guys behind the case turned and disappeared as they saw me approach. No problem, they had more pressing things to see to. So I stood there waiting. A gal was towards the back filling an ice bin, so I waited patiently for her to notice me. She eventually did, then left. No problem, ice melts, this is the priority and I wasn't in any kind of rush. She eventually returned with an empty bin and began rinsing it out at the sink. No problem, she had a task and wanted to see it to completion, I can respect that. I continued to stand there, waiting patiently with a smile. When she finished rinsing the bin she looked right at me, for a pause, then began to whistle a slow tune. She held her gaze at me as she sauntered slowly away -- while whistling. Wow.
The food and service are wonderful, whether for a larger group or small group. A wide variety of choices and all that I have ever had have been excellent. Would recommend for families, couples, or with friends.
To sum up, I have grown tired of places that think that they are so special that that they can be rude or just downright unfriendly with intention, and it will be tolerated becase they are just THAT great.
While I love the fresh bread, produce, cheese, meat and high-end vinegar, the unfriendly "help" is so consistent that it is a culture of very unhappy, unfriendly people here. Not a place that inspires me to come often and spend money, to be sure.
The best thing here is the salad bar. That's from someone who is not a big salad eater and despite the rest of their menu also being great! The pizza is among the best in town, and they have great French style pastries and treats. It is also a great place to bring our kids for the variety on the menu, the excellent ice cream and the fun courtyard and rooster fountain!
I come here a few times a week, spend a lot of money. I am always friendly and quick with what I need. I usually arrive when it's quiet, no lines of people needing attention...but still, 99 times out of 100 I am treated as though I'm an unwelcome intrusion to someone's day.
No thank you. Life is short and there are other places to buy what you sell. So as you wish and as your management must support or possibly cause, you will have one less customer to "help" going forward.
This has been my experience at the pizza counter, at the meat counter, at the wine counter, at the cheese counter and at the coffee counter. Consistently. I have come to count on it.
While this brand of blatant rudeness -- for absolutely no cause what-so-ever -- is the exception, not the rule. However, being treated in such an unfriendly way or being looked at like I'm dumb (which happens a lot), is the general rule here - in my experience of course.
Over priced, better to go to TJ Maxx. Don't ever buy anything if there is a chance you (or whoever you are buying a gift for) may return it. Everything is over priced and the money hungry policy states returns are for in store credit only. NOT WORTH YOUR TIME OR MONEY. Also, the staff in the Eugene, OR are nice but dumb as dirt.
Lots of things to see and try for an Oregon visitor. Friendly staff that are always attentive.
To be fair, though, there was also a truly delightful exception to the rule a couple of months ago. There was a friendly gentleman who went out of his way to be helpful and informative and provided the most useful information about sparking wine and bitters. He was a true treasure, but alas, the exception.
Provisions Market Hall is a US Bakery based in Eugene, Oregon. Provisions Market Hall is located at 296 E 5th Ave, Eugene, OR 97401, USA.
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