It's big. But big isn't always better when it comes to maintenance.
Wish I could rate lower than one star. I have been trying to cancel for over six months because the gym was bad. Broken equipment rude staff. Each time I was completely screwed by whoever was "helping" me. This gym successfully stole hundreds of dollars from me while I tried time and again to cancel. The hidden fees and cooperate policies intentionally mislead you and make it difficult for anyone trying to leave the gym and not pay them. Even down to the point of employees not being trained on how to cancel people's membership. Managers are given no power to help customers and coorperate headquarters intentionally misleads you. If you work for International fitness have some self respect and get another job. If you go to the gym quite now and triple check you actually have. And if you don't go to International Fitness STAY AWAY. I pray consumers do there job and boycott this terrible company until it no longer exists.
People here are great, helpful, and nonjudgemental. I feel comfortable working out and doing the classes, especially with the rain on its way, it's nice to have an indoor gym to exercise in.
The equipment is old, many items are "out of order" and then never repaired. The staff doesn't seem to care, they just sit behind the desk and read or chit-chat. If you try to cancel your membership, they will just keep billing you forever and giving you excuses. I was finally given the number of their accounts person and when she said "Yes, your final bill date was this, and you shouldn't have been charged. I'll send this up to senior management to get you a refund, but it will take up to two weeks," I lost all faith in their management system. Sending every cancellation request to senior management is not a way to run a business. Trapping a person into a membership is not a way to run a business. You should have people excited to come to your gym. Instead, you have a locker room that stinks, a gym full of blasting music and broken-down equipment, an "artificial turf" field that falls apart when you try to walk on it, and a passel of uninterested employees who don't even react when someone makes a major safety violation (like lifting up a bar full of weights and tilting it, then getting upset when all the weights fall off). Don't give them your account number, or you'll be charged in perpetuity, perhaps even after death.
While the gym might not be state of the art, it is absolutely huge with a basketball court, soccer field, boxing, available child care and it's undeniably affordable. On top of that, all of the employees have been a pleasure to deal with..
International Fitness is a US Gym based in Eugene, Oregon. International Fitness is located at 4540 Commerce St, Eugene, OR 97402, USA.
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