Scott delivered and set up my first Hot Springs Spa in 1993, which has accompanied me in my two moves since then and was used on a daily basis. Not only do I love the quality and durability of the tub (22 years I used it!) but the design of the tub and strength of the jets are what initially sold me. When I moved a year ago, we decided not to move the tub and it was time for an update. Without question the only place to buy another tub is with Scott. The customer service is awesome and they keep a record of everything you need (when the last filters were bought etc) so it makes maintenance super easy.
My wife and I bought a Hot Springs hot tub from Scott four months ago. We had contacted several other stores (before we discovered Scott's shop) and they were unable to put a hot dub on our deck in the South Hills. Scott and his crew, however had our tub installed in a few hours. They gave us a great run down on the maintenance of our new beautiful tub. The ACE salt water system is very easy to maintain. Just this morning, they came out to my house to check if we were doing OK. I can't recommend Scott and his crew enough.
Our spa was a refurbished one. It has lights of many colors, jets, and stays hot. These spas last a good long time. Our last one lasted 20+ years and it was a Hot Spring spa. Adam was fun to work with over a period of several weeks and kept things on track. Scott came out to the house to see what was necessary for electrical adaptation. Overall, the staff was professional, courteous, and helpful. They did all the things they said that they would do, on time! We highly recommend Hot Springs!
Scott and his crew will take great care of you with confidence and a smile, just like they did for us.
We bought a new spa from Scott and Lisa at the spring show last year. We could not be happier with our purchase. Scott took the time to compare features on each spa. At no time did we ever felt pressured. We decided on the Envoy with the stereo upgrade. Shout out to my wife Theresa for letting me talk her into the stereo feature at the last minute. Worth every penny !! The Envoy was a fabulous choice . We are so happy with the features on this spa !! Also , we have had 2 VERY SMALL problems and there tech guy was quick to get out to us to resolve both times !! Super nice tech guy and very impressed with our service call experiences. One last thing .... I thought our install location was going to be a real problem . Scott made it look easy . It was really fun watching it all go down . He obviously knows his profession !!!! 5 Star review cause 5 star is what we got !!!!
A+ Business!!! Excellent Customer Service!!!
Hot Spring Spas Of Eugene is a US Spa based in Eugene, Oregon. Hot Spring Spas Of Eugene is located at 1883 Garden Ave, Eugene, OR 97403, USA.
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