Edit: Also, she had ONE customer that was leaving when we came in. Seems to me that she's being lazy on the job! No excuse to not be able to do your job.
Go to Castle!
Disappointing, unsatisfactory, no integrity
Good times!
Never really got good vibes from the sketchy outward appearance seemed like your typical adult shop but figure I'd give it a shot. Initially it was your typical retail experience I was greeted while the lady manager was conducting an interview. I said I was browsing mainly looking for clean lube. I was checked on a couple times and the manager showed me a couple products. One in particular was a size specific item that wasn't explained to me. Even when I called to seek return/store credit (which they don't do but also don't verbally tell you. You find out later when you look at the receipt you're pretty much screwed) When I called the store it may have been the same woman but not sure. She agreed that a silicone product should have some stretch but all she could do was give me the manufacturer's website (which is so condescending since I could've done that easily myself). I figured a company dealing with adults would act as such and not leave you high and dry with a product you can't use. I get cash refunds for the nature of the business is a thing but they should at least do store credit and stand behind their pricey items. Either way it was a learning experience and by the way the manufacturer couldn't do anything either and feel as though the shop had to know that.
The other day my lady and I decided to to the video arcade here that we've been to multiple times in the past. This weekend however there was a different employee working. A short girl with black hair wearing WAY to much makeup. (Don't know what she's trying to hide behind it) So we do our usual, show our ID's before passing the the beepers, put our bags behind the counter and tell her we're going to the back. Well, the first room we went into was not cleaned at all, (Meaning my girl slipped in someone else's fluids and almost fell) I believe it was room 11 (?) The next room we go into we realize after starting that their no paper towels in the slot, so I'm walking out half undressed looking in multiple rooms for some. After that time spent, my lady and I are finally set. Before we put money in the machine we like to get into it a little bit then have the video start. Before even getting fully undress we here the employee yell out, "You don't pay you don't stay" ... with that being the third strike and the mood being dropped, we decided to leave. The employee then told us that since we weren't putting money in the machine (Which we were only there for around 15 minutes including the time spent to get past the front and find the right room) that were were doing drugs. Threatening to ban us and saying they go through there trash. Well, obviously if I'm able to type this review the next day, we weren't reported to the police because she found nothing. Maybe she should learn how to do a simple job like hers, like cleaning and making sure supplies are stocked. There are MANY other and better adult shops in Eugene/Springfield with MUCH better customer service. I and my Gal prefer not to be treated like druggies for having to work around her lack of doing her job!
Better than me
Adult Shop is a US Clothing Store based in Eugene, Oregon. Adult Shop is located at 720 Garfield St, Eugene, OR 97402, USA.
Please contact with Adult Shop using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Adult Shop opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Clothing Store in Eugene