I read another review about how bad this place was but unfortunately it was after I bought some mattresses from them. I agree that they have no clue what customer service is and are very rude. I would NEVER recommend this place to anyone.
Worked here for 11 months . This place is hell no breaks no lunch extreme underpaid staff. Seen it all from bed bugs to human feces on there beds. Don’t buy a refurbished bed from here please !!
The person who runs/owns this business is the rudest man I have ever done business with. We purchased a memory foam mattress for our new fifth wheel which needed to be cut down to fit the RV. We love the mattress, but it has been cut to different widths depending on where you measure. After trying to work out a time to get this fixed we finally took our RV to the West 11th store. The mattress was measured and because they refused to actually measure the entire mattress we were accused of just wanting the mattress cut smaller. The owner/manager was so completely rude to me accusing me of wasting his time and giving his staff a hard time. If we really wanted to have the mattress cut smaller we would have just paid the $25.00 to have it done instead of being put through this experience. As we were leaving I was threatened that if I made a negative review I would be hearing from his attorney. Every single word of this review is true and of my own opinion.
I called around town pricing memory foam mattresses & this place was the least informative and not friendly or inviting. I got better service at Fred Meyer, Rent A Center & Big Lots.
American Mattress is friendly when you walk in, until you buy your mattress... my mother is 79 yes old bought a mattress, too firm, traded it back for a mattress $400.00 less; they swindled her for her refund... don't make a mistake, pick right the first time!
American Mattress is a US Lodging based in Eugene, Oregon. American Mattress is located at 4075 W 11th Ave, Eugene, OR 97402, USA.
Please contact with American Mattress using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find American Mattress opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Eugene