My current parking with Diamond is a permit that I hang in my window. I lost my recent one and they allowed me to get a replacement after paying a fairly priced replacement fee.
The staff is not friendly, they are awkard and give you a weird, not so right feeling. This Diamond parking is mostly hired out by other companies to provide parking to customers. Which means they charge high prices to be able to make revenue for both companies at your expense. Usually the office can't keep track of anything including your payments.
I've been using this service for the last couple of years and haven't had a complaint. I've had my office call them a few times for people parked in my reserved spot, to issue a $30 ticket, and am glad they do this.
I called Diamond Parking because I received a ticket in a parking spot that I currently pay for monthly and the customer service agent was EXTREMELY RUDE! I tried to ask a questions, as a concerned customer and the agent interrupted me each time telling me, "You need to wait until I'm finished and to hold on". I am appalled by the horrible customer service by a "family owed company". Any customer service agent for ANY company should ALWAYS put the client first, especially if the client is paying for the service monthly! I will never recommend anyone to pay for Diamond Parking Services!
Just got a parking ticket on a Saturday night by taylors barparking ticket time said 11:12 i didnt get there till 12 and there is free parking downtown on weekend.
I appreciate Diamond's service and convenience, so I can go to work every day and park close to that place of employment.
It is unfortunate that more fair reviews of this service are not posted to offset the unfair, 1-star reviews, from people misusing the service provided.
Not worth your money or time. Such a hassle with their "parking service". I spent more time trying to get my permit each month because they hadn't sent it on time so I was getting tickets until mid way (or sometimes at the end) of the month. Absolutely horrible service. They have one job and can't manage to do it.
Diamond Parking Services is a US Point Of Interest based in Eugene, Oregon. Diamond Parking Services is located at 1297 High St, Eugene, OR 97401, USA.
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