Just really great people to work with. Always a pleasure to work with Cindy and Taryn Armstrong.
I have rented from Challe Real Estate for over a year and have always had a good experience with them. I recently moved to a bigger home and upon my moving out, Challe was very quick to return my security deposit and for any Damages that I know i was going to be charged for they listed them in a very nice letter and provided receipts with my Returned deposit! I recommend them to anyone that wants a small staffed company that does not want to deal with the drama of the larger Property Management Companies.
My husband and I have loved renting from challe real estate , we loved them so much we had cindy Armstrong the rental management company and realtor, sell us our new home. We rented with them for over 4 years and now in our home for over a yr. When we do buy a new home we will use cindy again with no question. When we moved out of one of their rentals we received our deposit back with in a few days, after they did a walk through of the property.
We rented through Challe for 2 years. I'm happy to say, (and honestly a bit surprised) that they were a wonderful company to rent from. Whenever we needed anything fixed, they took care of it as soon as possible. We took very good care of the house and also painted much of the interior to our liking. Upon moving out, they were very explicit on what they wanted done to receive a full refund of our deposits. As promised, we received our entire deposit back after taking care of everything they wanted done. That was literally the first time in my life receiving all of my deposit back from a property management company. Granted, we earned it. Thanks Challe!
Upon moving out they pulled all the flowers from the flower beds and then charged me a yard maintence fee. They didn't do a final walk through with me, said the place looked good but did not return the full deposit because of "cleaning" that needed to be done. Acted very unprofessional upon being questioned about it. They were great until I moved out and then didn't follow up on getting me my deposit back and charged outlandish fees for cleaning and yard care that didn't need to be done. I would not rent from them again.
I would definitely keep them in mind. They will treat you like family.
Challe Real Estate Inc is a US Real Estate Agency based in Eugene, Oregon. Challe Real Estate Inc is located at 83 Swain Ln, Eugene, OR 97404, USA.
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