Guys were having like a party out front
Very rude when they realised it was them that made the mistake....
Nightmare service writers confused Weekly van rental turned into daily fees / daily rental. This U-HAUL owner is on the list of BAD PRODUCTS. GO TO PENSKE TRUCK RENTAL near you I use rental vans all across America for an established Marathon Production Group and LOVE my U-HAUL but not here not now.1
Will never go there again....
Took so long to get a
Worst service ever
Inept and dishonest employees will say anything to get you out the door. My truck wasn't ready at the time I reserved it. It didn't have the blankets or equipment in it when I left, after waiting 50 minutes to get my truck and moving equipment loaded. Check your receipt carefully and check the truck and all equipment too for ANY damage or missing items. If there is a problem and you are a one-way rental be sure to have it dealt with at the store or call the national 800 number BEFORE YOU LEAVE and take names and notes and photo if you think you will have a claim or an issue when you are returning equipment or trucks.
Makes moving things a lot easier. These folks are there to help you out with all of the packing supplies, vehicles, and tips to make your move easier than you ever thought possible. They really are helpful. The vehicles are well maintained and you get to mark where the damage has already occured before you rent.
We rented our Uhaul trailer from these guys. We told them what size trailer we needed (their biggest) and had them special order the hitch. They ordered the wrong hitch. The trailer weighs 1600 lbs. The hitch is only suggested for less than 2000 lbs. The manager who ordered it had to ok them renting the trailer to us. He also scolded me for saying damn when at the time of ordering the hitch, that very manager had no issue dropping f bombs about the customers he had just helped. Plus their storage units have rats. Rats ate all through our couches there. I'd never use them unless I have to...
Than they tried over charging me
U Haul Moving Storage Of Glenwood is a US Moving Company based in Eugene, Oregon. U Haul Moving Storage Of Glenwood is located at 4400 Franklin Blvd, Eugene, OR 97403, USA.
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