Thank you BIA for taking such good care of me. My initial set up was with Chris. Every year I am contacted to let me know if there is another way they could help me save money on my Medicare supplement insurance. This year I was contacted by Terri and she was so very helpful. She went above and beyond and even checked out future ways I could save and still get good coverage. Since I am on disability she also checked out to see if I could get assistance with my premiums. She also checked into my prescription plan and hopefully I will be able to save when open enrollment comes. 5 STARS TO ALL WHO WORK AT BIA !!!!! Thank you again for caring for your clients !!!!!
BIA is a wonderful resource for people looking for the best health insurance for their medical situation, budget, and life stage. Chris Boone is knowledgeable and very nice. I give them the highest recommendation.
After the way this agency handled setting up my Medicare insurance I can't recommend using them. Their agent missed having me sign crucial papers and did not follow through to make sure my Medicare coverage had started properly. It hadn't. I currently have no Medicare coverage.
Thorough, efficient, friendly and always helpful even in helping research claim issues. Highly recommend.
Several months after Boone misinformed me about my Medicare coverage I received a phone call from them telling me that *might* have sent me another Boone client's personal information by mistake. I was not told to return this info to Boone, but instead to simply "dispose of it" -- which would put that other Boone customer at risk for identity theft.
The company's reply to me is that they "have had a lot of problems with clients not understanding what Boone does for them". Perhaps this business needs to do a better job of explaining their services to clients?
We have used Boone for both Healthcare and Life Insurance. They have been super helpful and wonder to work with. I wish all companies took care of their customers as well as BIA has taken care of us.
Boone Insurance Associates is a US Insurance Agency based in Eugene, Oregon. Boone Insurance Associates is located at 72A Centennial Loop #125, Eugene, OR 97401, USA.
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