Excellent, knowledgeable, friendly, helpful staff. Nice selection of bikes to try. Perfect test drive up a hill I would never consider riding on a bicycle. I definitely recommend buying an electric bicycle from Eugene Electric Bicycles. Shop here first, save yourself some frustration!
I will come back.
I recently purchased an E-bike and found Eugene Electric Bicycles a great place to do my research. The owners are very helpful and gave me ample opportunity to try out several bikes while answering my questions after each bike ride. This is very helpful so I could compare and gauge the pros and cons of all bikes under consideration.
I also just want to add that it was great to go to a bike shop that was very no nonsense. They’re not spending money on fancy displays or doing wild things with their floor plan. They focus on having people available to spend time helping you learn about e-bikes. As a lady it was also the only e-bike shop I found with women always on staff, which was really nice since some of my concerns about having a long bike commute were about whether I would be safe riding around Eugene at night. It was good to hear their staff talk about their experiences.
I just bought my first e-bike from EEB after doing research on line and in stores in Eugene and Portland. Ultimately I wanted to buy an e-bike from a store where I live so I have a reliable place to go for maintenance and that specializes in e-bikes since they are a different beast in terms of maintenance than a regular bicycle. EEB only does e-bikes and they provide maintenance here in Eugene so that was perfect. The staff are knowledgable and let me try out over 8 different bikes over the course of three months as I slowly learned more about my options. It was really sweet that they allowed me to rent out different bikes overnight. One bike I almost bought, but after doing my commute three times with it I realized it was too slow for my needs. It really takes 2 or 3 hours on a bike to see if it really is a good fit for my commute. My commute to grad school is 9 miles which takes me about 55 minutes on a regular bike. I bought the Magnum Metro from EEB which goes 28 mph and has reduced my commute to 35 minutes, which is the perfect amount of time to make me feel awake and refreshed by the time I get to school. The bike is soo fast that my commute feels more like a fast paced video game race. I notice that I use the motor assist more in the morning when I’m groggy at 7am and on my way home at 8pm I’m using less motor assist and really getting my rage on biking as fast as I can. It’s SO satisfying going faster than I could ever bike by myself.
These guys are nice and accommodating but seem to have little experience with service and only are into it for the sales. They don't seem to specialize in ALL electric bikes, only in the type they sell. Only open 6 hours a day? And closed on Sundays when people are off work. Really? FYI. Bionx has a diagnostic cable that can be plugged into the system. You don't need the charging cable. Sorry guys I struggled on this review because you seem nice and seem like you genuinely wanted to help me but I need to take my bike to a place with more experience with service. There are so many other bike shops that have more experience, have amazing bike mechanics, are open all day and on weekends, I think it'll be will be a tough go for you guys. Good luck though.
I had zero experience and very little knowledge of electric bicycles when I walked through the doors at EEB. I have a disabled child and am always excited to see adaptations that could benefit those with physical limitations. The friendly and knowledgeable staff were very accommodating and went out of their way to answer all of my questions. Thanks Tom and Marie for the amazing experience and for bringing this environmentally friendly, family fun and commute option to our community! If you haven't tried one of these bikes out, it's a must, they are an absolute blast!
Eugene Electric Bicycles is a US Bicycle Store based in Eugene, Oregon. Eugene Electric Bicycles is located at 545 High St, Eugene, OR 97401, USA.
Please contact with Eugene Electric Bicycles using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Eugene Electric Bicycles opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bicycle Store in Eugene