I would strongly suggest avoiding this company and instead going with another reputable one that doesn't charge for a quote and doesn't charge double the average...
I cannot say enough positive things about Petersen plumbing. After receiving an estimate from roto-rooter to fix a pipe which has burst in our bedroom wall we were in absolute shock at the amount it was going to cost to repair. Roto-rooter said it was a significant job and that the repairs would not be easy estimating the cost between 500-800 dollars depending on how many hours it took. We decided to get a second opinion and Petersen plumbing fixed the problem in 20 minutes and charged us 129 dollars. THANK YOU SO MUCH, PETERSON PLUMBING! We really appreciate you guys not taking advantage of your customers.
Petersen's was my go to plumbing partner and they assisted me in several urgent situations. The plumbers are prompt, polite and willing to discuss the project in easy to understand terminology. The recent increase in prices, even a estimate, has rose dramatically. That and not receiving requested call backs from the business office manager has made me turn to other plumbers in my area.
We will use Petersen Plumbing again. Thank you James, Ken, Bernard, Kurt, & Walter. You seem to care about your customers & it shows in your work. We will call again.
I have never contacted this company before, but after last week I would highly recommend them for quality work & attention to detail. What I assumed would be a simple plumbing issue turned into something far more complex. It was expensive but far less than it could have been. They walked us through a complicated plumbing situation. They were understanding & very knowlegable about helping find the source of our plumbing issues and even recommend companies for necessary next steps. We have paid less for plumbers over the years & they occasionally fix the problem, but generally show very little care beyond the task at hand & aren't always successful... but sometimes you just get what you pay for...
Petersen Plumbing, a great local find and highly recommended! Office staff friendly & professional in every way worked with me to get me on the schedule for immediate kitchen/water faucet problem while waiting to hear from my out-of-the-country landlord. Greg showed up quickly on Saturday morn & was knowledgeable and thorough with advice on how to take care of future issues. What we often think is too much $$ for a quick fix, we quickly learn becomes a life-time of valuable information well worth $$ spent. Thanks, Petersen
Original Review: Just a warning on what feels like a scam. I had Peterson Plumbing come out to give me a quote on a shower/tub install (everything existing already removed, just install a new shower/tub).
Edit: I stand by my original review, however I want to update it to reflect that Petersen Plumbing reached out to me and sent me a refund of the charge for the quote without being asked or asking anything in return. I'm raising my star rating purely due to that.
First, they charged $72 to just come out, which was already highly unusual and should have been a warning I suppose, however I paid it due to them being a long term business. They came out on time and seemed professional, however they later sent me a quote (wouldn't do it in person) of $4500 for a 4 piece fiberglass shower/tub (~$300 at Jerry's) only roughed in (leaving all trim work and finishing to me)! Absolute insanity!
The 3 other plumbing contractor quotes I got were all around $2500 for the same thing, plus one handiman for $800. I ended up doing it myself for ~$700 total including the shower/tub and tool purchases.
Petersen Plumbing is a US Plumber based in Eugene, Oregon. Petersen Plumbing is located at 1510 W 2nd Ave, Eugene, OR 97402, USA.
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