This was excellent service and probably saved me a lot of money. When I do actually need a plumber in the future, I'll definitely be calling Tom's.
Called in Tuesday late afternoon asking for a shower valve install and extending the height of the shower head. While everyone else wasn't able to see me until next week, Tom was able to squeeze me in Wednesday afternoon and did an amazing job! Would highly recommend for anyone looking for a great and affordable plumber in Eugene!
I just had a backup natural gas generator installed. I hired Tom's Plumbing to run the gas line to the generator. There were a few "hiccups" during the process, not of their doing. Today I came home from running errands to find that Mark, the plumber, on his own initiative, had moved the generator from the garage to the platform I had prepared for it. He had finished the connections at the meter and the generator. So nice to work with a contractor who goes above and beyond.
I called to get a quote on replacing a cast iron toilet flange. He explained that I could get an adapter at a hardware store and proceeded to explain the three different types of adapter I could get.
I called up because a pipe had burst and Tom was amazing and walked me through the steps so I had immediate access to water. Very great guy!
Solved my leaky toilet and went above and beyond the scope of the job for me. He and his truck may look rough, but I can clearly see that customer service is a priority for Tom's Plumbing. Would recommend.
Tom S Plumbing Service is a US Plumber based in Eugene, Oregon. Tom S Plumbing Service is located at 940 OR-99, Eugene, OR 97402, USA.
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